Negative for Aerobird Motorsports November 13, 2007, 10:49:47 PM I don't know if I'm the first to have a problem but I was very disappointed in the dealing which me and Aerobird Motorsports had. Many of the people I bought parts from know I run on a weeks check so I want the part and I request to hold it for 1 - 2 weeks till I can pay you fully. Vinnietbird has done it and more and I thank them because they kept it and were nice and a good transaction was made. With Aerobird I requested some parts and his decals everyone said which r good and only he can get. I asked him to wait till I had payment he did, so it was about 1-2 weeks till he got it. Knew what he was talking about and set me up with good parts. Asked him in PM's and MSN messages about the shipping and never got word for about 2-3 days. So I looked on his site and called him 1 min before he was closing on a saturday and he told me it was shipped. Around by me you can't ship on saturday with UPS which I use only because there the cheapest and best in my book. So He claimed by him they do not calling him a lier but ok you can slid there but you never contacted me after that day with a tracking number or any information. I gave you 2 weeks and 3 days waiting for the package and I had my door panel off for that whole time waiting. After then I sent him a PM warning him he better give me a tracking # or Refund because the package wouldn't of taken that long and I knew he didn't send it.He wrote back to me telling me not to talk to him like that threating him and acting immature. He stated I called him at 7:00am his time because it stated it was my area code :S. Only called him 1st and it was on a saturday a min before closing knew I was pushing it but I was making sure I didn't get scammed again. So he claimed me of doing something wrong which I clearly wouldn't have done and Im in work at that time and can't use the phone ....He also told me the package was never sent... So I replied to him why did u state u sent it on the phone ?. I waited long enough and I give you a certain time of respect till I know I'm the dummy whos getting screwed over. Then he states he didn't know who I was on the phone when u even said o your crusher..... Not liking this at all, I'm not a complainer. I try to get my parts for my baby since its my current project. You are my second problem and my first one I let slid but how you treated me making me wait and then accusing me of something just shows me you know nothing about business.When a package is shipped you always mention that in a pm atleast to the buyer with a tracking # or if u didn't get one u tell the buyer. Everyone on the forum that I have bought from did this besides you. You stated I was immature, around my friends yes but at work and business I won't let anyone screw me over.In the end you gave me a refund and stated you refuse to do business with me for life. So I'm the bad guy for your lie? No thats not happening. I warned you I would make it public and I did.Thank you for the refund but watch who you lie to because some people will defend themselve. People like you are what put hate in this world.I would not recommend anyone to do business with you, sad thing is I took a chance I heard u give good parts but bad in shipping from 3 people. Well that chance proved itself.Thank you for your time tho,~CrusherP.S. This is all I'm gonna say and Im not starting a fight, so if a mod would lock this topic so nothing bad happens. Remember Make Love Not War! Quote Selected
Negative for Aerobird Motorsports Reply #1 – November 13, 2007, 11:20:09 PM it sounds like you flew off the handle too fast and he had every right to defend himself. UPS is getting really busy right now cuz of christmas so of course it will take longer. i don't know about the rest of you, but here in utah the UPS store has a drop box which would explain shipping it out on a SATURDAY.and if you treated me like that i'd refuse to do business with you too. Quote Selected
Negative for Aerobird Motorsports Reply #2 – November 13, 2007, 11:25:33 PM Man, that's confusing. I glazed over about halfway through it.Quote from: Crusher;187457...so if a mod would lock this topic so nothing bad happens.We will if it gets out of hand. I think Mike has the right to comment on this. Quote Selected
Negative for Aerobird Motorsports Reply #3 – November 13, 2007, 11:27:31 PM 1. You waited 29 DAYS to pay, not "a week or two". I have all of the emails.2. You called me 3 HOURS after closing on a Saturday, NOT 1 minute. I have the phone records.3. Somebody in YOUR area code (of which I have never had a customer) called 17 times over a 4-day period, ranging from 5AM to 10PM, again I have the records. We were closed all 4 days.4. I *never* ship UPS, do a search. I use USPS and DHL exclusively. None of that matters as not only CAN you ship on Saturdays (with UPS Store, FedEx/Kinko's, and EVERYBODY else) but they also DELIVER on Saturdays. Get your facts straight before you start calling people liars.5. I told you, from the beginning, that the order has to be PAID before I turn the first bolt on stripping the used parts, just like everybody else, and that it would take a week or two for me to get it all together and apply the decals. I have the emails.6. I gave you a 100% refund within 12 hours of your ridiculous 4AM PM that was a direct threat to ruin my name. Extortion has a zero-policy with me, and THAT is why I chose to refund you and simply never deal with your immaturity again. Quote Selected
Negative for Aerobird Motorsports Reply #4 – November 13, 2007, 11:35:45 PM I'm not going to defend anyone but the customer is always right, but not always easy to please. I think the Bird did the right thing and refunded the money to an unhappy customer. Not much more he could do. Sounds like there was good communcation.This is why I like paypal; I can track the payment and do easy refunds.Also when you ship with PayPal you an email is automatic; but you can only ship USPS. Only problem is that USPS has terrible tracking, but you usually do not have to worry about it.I also use FedEx (UPS cost too much and I do not trust DHL), and when you create the shipping label on line you can send an automatic email to the customer to tell him the tracking number.I would not keep this from dealing with the bird in the future. At least I know I will be made whole if the deal falls through. The real horror stories are the one where nothing is shipped and no refund is made.TED Quote Selected
Negative for Aerobird Motorsports Reply #5 – November 13, 2007, 11:36:22 PM crusher, rather than asking someone for the part and saying you will pay at some point in the future, i would suggest saving the money, then asking, pay in full immediately, and wait til you have the part before you strip parts off your car. better for everyone involved that way.hey aero, got any parts for a 95 cat? Quote Selected
Negative for Aerobird Motorsports Reply #6 – November 14, 2007, 07:16:39 AM Quote1. You waited 29 DAYS to pay, not "a week or two". I have all of the emails.wasn't 29 days, I discussed to you about another item and dropped that for the new items. so the old item isn't involved.Quote2. You called me 3 HOURS after closing on a Saturday, NOT 1 minute. I have the phone records.Show your phone records then, my number is 973-XXX-XXXX Prove it.Quote3. Somebody in YOUR area code (of which I have never had a customer) called 17 times over a 4-day period, ranging from 5AM to 10PM, again I have the records. We were closed all 4 days.Once again... Show your phone records then, and I will show mine if u wanna go that far, I will prove I'm right with all the prove i can offer.Quote4. I *never* ship UPS, do a search. I use USPS and DHL exclusively. None of that matters as not only CAN you ship on Saturdays (with UPS Store, FedEx/Kinko's, and EVERYBODY else) but they also DELIVER on Saturdays. Get your facts straight before you start calling people liars.Why would u say on the phone, Its shipped explain that please.Quote5. I told you, from the beginning, that the order has to be PAID before I turn the first bolt on stripping the used parts, just like everybody else, and that it would take a week or two for me to get it all together and apply the decals. I have the emails.There were no emails tho between me and u So why do u say u have emails when it was only PM's and MSN ?????????????? * Thinks u are lieing again * And once again why did u say u shipped it. My MAin concern is why did u state it is shipped Answer that question and I will take back what I said.Quote6. I gave you a 100% refund within 12 hours of your ridiculous 4AM PM that was a direct threat to ruin my name. Extortion has a zero-policy with me, and THAT is why I chose to refund you and simply never deal with your immaturity again.Your lieing is what caused that deal to go bad, why didn't u say look its not shipped yet or even contact me in the 2 . 5 weeks? U never took one action after the phone call which was on Oct 27 8:00pm (Eastern Time Zone ) I have it on my cell phone..Put me on your black listAerobirds Black List:Black List:Crusher : Lied to him stating the package was shipped he waited 2.5 weeks and never got nothing because I never shipped it. Then I called him immature for reacting back.I will say one thing atleast you gave a refund, but I wanna know why you lied. I respect you for giving a refund but why lie? I hate liers... Quote Selected
Negative for Aerobird Motorsports Reply #7 – November 14, 2007, 09:51:24 AM 1. The old item WAS involved. You didn't decide that you didn't want it until the very email from PayPal for the payment 29 days later.2/3. We're only open until 4PM PACIFIC TIME on Saturday. So if you called at 8PM EASTERN it would be 11PM out here. Starting to get it now?4. I NEVER ship UPS. I said USPS, as in the Post Office. Except YOUR PayPal does NOT have a "Confirmed Address" nor a "Contact Name" so USPS refused it on the following Monday and gave it back to me. That's why it had to get re-boxed (from a Priority Mail box to a plain one) and shipped DHL (who came yesterday and I gave them every box but yours).5. E-mails, PM's, IM's, Phone Calls, you used all four. I had to deny a half-dozen requests from your IM, most in the middle of the night. Finally I got you blocked as I don't IM with anybody that's not family, period.In case you haven't gotten it yet, the answer to your question is #4. YOUR PAYPAL DID NOT INCLUDE A REAL NAME. USPS DOES NOT SHIP TO NON-BUSINESS'S WITHOUT A NAME. THE BOX WAS REFUSED AND I HAD TO REPACK IT AND SHIP IT DHL. YOU messed up on your PayPal, which led to an extra week and a half of BS for ME re-boxing and generating a DHL invoice AFTER I had already done everything USPS.You need to take back all of your "lieing" comments (it's spelled lying BTW). YOU messed up, I tried to get it to you another method, and then you threatened me. Sorry bub, but you broke WAY to many business-customer relations rules and that was the FINAL straw. You're faaaarrrr too much like a certain banned member here with all of the "hold it until the week after" BS and the CONSTANT invasions of PRIVACY. Quote Selected
Negative for Aerobird Motorsports Reply #8 – November 14, 2007, 10:50:17 AM 8pm eastern is 5pm pacific. Sun rises in the east and sets in the west, therefore, its "earlier" out west . Either way thats still after closing time. Quote Selected
Negative for Aerobird Motorsports Reply #9 – November 14, 2007, 10:51:20 AM LOL Thanks hazard :hick:It's still 5PM which is an hour after close. Funny how my phone shows 7PM though... Quote Selected
Negative for Aerobird Motorsports Reply #10 – November 14, 2007, 11:15:33 AM I've never had a problem with Aerobird DHL *lost* (ie they screwed up shipping) my order and Aerobird gave me the tracking number and everything. Never had a problem dealing with him. Quote Selected
Negative for Aerobird Motorsports Reply #11 – November 14, 2007, 11:24:27 AM Thanks!DHL sucks but they've still messed up far less then FedEX or *shudder* UPS. Somebody needs to start a decent shipping carrier... Quote Selected
Negative for Aerobird Motorsports Reply #12 – November 14, 2007, 11:30:18 AM Quote from: Aerobird Motorsports;187544Thanks!DHL sucks but they've still messed up far less then FedEX or *shudder* UPS. Somebody needs to start a decent shipping carrier...At least DHL doesn't crush the shipping boxes :hick: Quote Selected
Negative for Aerobird Motorsports Reply #13 – November 14, 2007, 11:52:54 AM Quote from: Crusher;187499I will show mine if u wanna go that far, I will prove I'm right with all the prove i can offer.Show your records! I want to see some pwnage, one way or the other. Quote Selected
Negative for Aerobird Motorsports Reply #14 – November 14, 2007, 12:08:42 PM Quote from: bhazard;1875218pm eastern is 5pm pacific. Sun rises in the east and sets in the west, therefore, its "earlier" out west . Either way thats still after closing time.Quote from: Aerobird Motorsports;187524LOL Thanks hazard :hick:It's still 5PM which is an hour after close. Funny how my phone shows 7PM though...Funny thing is...there's 4 Time Zones, lolEastern, Central, Mountain, and Pacific Not that this has one helluva thing to do with the purpose of this thread but...And I've had a good dealing with ABM, so...other than that, I'm staying neutral..sometimes happens despite our best intentions, hopefully y'all can resolve this amicably. Quote Selected
. Either way thats still after closing time.
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