Re: Which Brand of Mechanics tools do y'all own Reply #15 – December 21, 2004, 03:41:42 PM Quote from: EricCoolCatsCraftsman all the way for me. Never had a problem getting exchanges for broken sockets ("No, sir, I didn't use them on air tools!"). One thing that I did notice, however, is that when the ratchets break, the sales associates don't go back into the locked cases and get you a new one....they reach under the counter and dip into the "exchange" bin. And those replacements suck big time. Once I even got a ratchet with someone else's Social Security number etched into it. That's like, not cool. So now I always have them go back into the case and those hold up much better. I also think it's cool that Sears is probably the only place in the U.S. where you can walk in and literally buy something for $.01...the ratchet repair kit. Check it out next time you're there. My first tool set was a Craftsman, and I still have those tools around somewhere, but it's inconvenient when they break (the nearest Sears is 20 miles away while Canadian Tire is only 1/2 mile away). I too noticed that they wouldn't give you a new ratchet (by default), so whenever I needed a replacement I would walk straight to the display, pick up the appropriate replacement, and bring it and my broken tool to the service desk. I'd say "I wanna trade this for that" and they would oblige. Canadian Tire has always been VERY good at tool warranty replacements. I don't even think they sell ratchet repair kits, they just give you a whole new ratchet. I even used to bring broken drill bits back for replacement, but they changed the wording on the package. It used to say "All Mastercraft tools carry a lifetime warranty", and now it says "All Mastercraft hand tools carry a lifetime warranty". The bastids... Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #16 – December 21, 2004, 04:02:09 PM Craftsman!!! i've striped far too many important bolts with cheapo tools. i buy Craftsman whenever possible. ^_^ Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #17 – December 21, 2004, 04:11:53 PM Ive used that ratcet repair kit on an old 3/8 inch drive my father-in-law was going to throw away. That was a LOOOONG time ago and I still have the ratchet and it works like a champ! Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #18 – December 21, 2004, 04:33:57 PM Maily Craftsman..........I never had a problem with getting off the shelf replacements rather from exchange bin replacemnts (didn't even know they did that). I broke a rachet and twisted an extension like a liccorice stick (funny how a 5' pipe will do that) and they just gave me new ones from the shelf that were as close a match to my old stuff as they had in stock........No complaints with Sears Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #19 – December 21, 2004, 04:44:58 PM I have a mixture of snap-on and craftsman but more craftsman right now. Do what I do if you want cheap snap-on tools and hit up all the puppies stores around your area. When ever i find ones at the puppies stores i exchange them with my dealer for new ones and he is ok with it and he encourages (SP) kids just starting out to do that. The best deal i found at a puppies store was a torque wrench for $25 and gave it to my dealer to repair for $70 and wound up with a $500 torque wrench for $95 Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #20 – December 21, 2004, 06:12:55 PM Since I've worked fror Sears for almost 36 years, I'll let you guess what brand I own... Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #21 – December 21, 2004, 07:09:47 PM Mac? :D Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #22 – December 21, 2004, 07:17:14 PM py no-name tools for me, so far. Mostly useless stuff like socket sets given to me by the families of former girlfriends. I have to figure out ways, like the puppies shop thing, to get the most decent tools for the least amount of money, until income improves.. or just keep picking up a few pieces at a time. Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #23 – December 21, 2004, 10:25:56 PM Quote from: TurboCoupe50Since I've worked fror Sears for almost 36 years, I'll let you guess what brand I own...woo go sears :p im go'n on 4 years now tom, only 10% of your time lol. i have around $3,000+- in snap-on, $600+- craftsmen, and $400+- in macco, pluss all my desposable tools that you use when you know their going to be broken :p Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #24 – December 21, 2004, 10:42:15 PM Wow! Three pages of replys the first time I checked my post. The reason I bought the snapon set is because I got in a used deal from a friend of mine (who's father passed away leaving him the tools). It came with a snap on torque wrench, (the only thing that doesn;t work), so I hope they'll hounor that warranty. Before this deal came up I was gonna go with a Canadian tire set (they had them 60% off for the holidays). I'm glad to hear they are so open with returns.With my sears tools I too found that I got refurbished or repaird stuff that did not work like new. At my sears the tools were in a display case and I could not grab them to take to the parts counter. The would refuse to give me off the shelf tools too. The tools them selves were great save for the larger (3/4" plus, 1/2" and 3/4" drive sockets. 12 and 24 point) they had a tendincy to break on me, alot. The last straw with craftsman for me was when I snapped the open end of a combination wrench by hooking another box end on it for more leverage. (supposibly that was not covered by warranty). And their is no sears where I live either so traveling their did not make me that happy.Another question, does anyone own a socket set (1/2" or 3/4" drive) with deep, six point sockets greater in size than 1 1/8" (27mm). I know sears carries up to 1 1/8" and mastercraft has 1 1/8" and 1 1/4" but I need 1 3/16" (30mm). I wanted to avoid buying one socket for $38 from snap on. In case you wondered this is the axel nut size (the prevailing torque type) on FWD Fords and Gm's. The Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #25 – December 21, 2004, 10:44:50 PM QuoteCraftsman all the way for me. Never had a problem getting exchanges for broken sockets ("No, sir, I didn't use them on air tools!"). One thing that I did notice, however, is that when the ratchets break, the sales associates don't go back into the locked cases and get you a new one....they reach under the counter and dip into the "exchange" bin. And those replacements suck big time. Once I even got a ratchet with someone else's Social Security number etched into it. That's like, not cool. So now I always have them go back into the case and those hold up much better. I also think it's cool that Sears is probably the only place in the U.S. where you can walk in and literally buy something for $.01...the ratchet repair kit. Check it out next time you're there.Each time I exchanged a broken item I recieved brand-spankin-new from the shelves. I guess I can't complain at all!However my sears dosent even carry timing lights... thanks Bill for getting one from a NJ sears for me!!! Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #26 – December 21, 2004, 10:53:29 PM MDJ1281,which Sears do you go to? I've seen timing lights at both Massapequa and Hicksville. A Little closer than Jersey I would suspect Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #27 – December 21, 2004, 10:56:54 PM Hicksville? There really is a place called Hicksville? I don't feel so bad living in Lower Sackville anymore... Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #28 – December 21, 2004, 11:12:54 PM I am a craftsmen man, unless it's some specialty tool I will only use once, then I might cheat and buy what ever is cheapest. Quote Selected
Re: Which Brand of Mechanics tools do y'all own Reply #29 – December 21, 2004, 11:32:27 PM Yes there is a place called Hicksville. It's actually a suburban town about 30 miles from Manhattan. There's also a little area on Fire Island in NY called Lonelyville Quote Selected
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