CHE issues/experiences

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CHE issues/experiences

February 08, 2012, 10:29:57 AM

I ordered a new set of non-adjustable lower control arms from CHE back the 1st of January. The order has still not shipped! I have tried calling them twice (goes to a voicemail) and emailed a couple of times as well.

So far no one has responded to me in any way! I love my other set of CHE control arms but from what I can see, their customer service SUCKS! I really think I may just cancel my order and keep my old control arms.

Anyone else have issues with them in the past?

CHE issues/experiences

Reply #1 – February 08, 2012, 01:44:20 PM

I have heard they have a long wait time between order placement and delivery, I'd say wait a bit longer before you change your mind.. Just my my opinion. :)

They are worth it, have them on mine and love it. Of course, I bought mine used from a member here, so can't say exactly how long the wait will be.

che

Reply #2 – February 08, 2012, 02:42:17 PM

Guys, Mine where ordered the last week in sept and arrived at the end of nov.
Same here 2 calls no answer when they arrived the are nice pieces the problem
was I was so pissed I went ahead and ordered auto welds super 8.8 kit. Now
is there anyone here that would like to buy my che double adjustable lowers
I can ship within a day of payment no waiting here!!!!:mad:
Steve

CHE issues/experiences

Reply #3 – February 08, 2012, 05:12:58 PM

I had orderded my parts Aug 30th last year and didnt get them until Nov 11th

I called and called and called and called, sent numerous email. finally I got P"ssed off and contacted the BBB on him they gave me a site to go to to check the domain holder of the site and his personal email addy. I sent him a shiznittified email to his HOME email addy. and like it was a dream about 2 hrs later got an email from his business... hmm

if it wasnt the fact that he is the ONLY company that sells decent arms for our cars I would completely NIX the though of ever ordering from him again.

CHE issues/experiences

Reply #4 – February 08, 2012, 06:53:36 PM

These are what Im going to get for my car when I focus on the suspension.http://www.maximummotorsports.com/store/index.php?main_page=index&cPath=514_21_91_429
I've heard nothing good about Che's service, thats VERY important to me. You can make the best product ever and if your customer service sucks I'll NEVER buy it.

CHE issues/experiences

Reply #5 – February 08, 2012, 07:23:04 PM

I had great luck ordered and shiped in 10 days got 10% off mentioned coolcats

CHE issues/experiences

Reply #6 – February 08, 2012, 07:25:14 PM

I have a set of adjustables now and love them. I've had them several years but really don't remember having to wait so long to get them.

I will give him credit he did email me back today finally and said it will probably be another 1-2 weeks. I told him I could wait...we shall see if he can hold up to the 2 week thing.

CHE issues/experiences

Reply #7 – February 08, 2012, 07:44:13 PM

I had excellent service...he delivered the first set ever made right to my door.

Ooops, probably shouldn't have mentioned that out loud.

Seriously, track record is that they take awhile. Be patient and you'll get them.

CHE issues/experiences

Reply #8 – February 08, 2012, 08:23:17 PM

Mine took a few weeks... but I remember the site said something like 4-6 weeks delivery back when I bought them.