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eBay Question

I've just recently started selling on eBay, trying to get rid of the pile of misc. car parts in my shop.  I'm really amazed at how well it works, and what people are willing to buy.

My question is I recently bought a a new set of A/C hoses (value ~$50).  Before the auction ended I contacted the buyer and conviced him to ship to Canada and he quoted me a shipping price.

After the auction ends I hear nothing from him for 10 days.  He does not send an invoice or respond to my numerous e-mails.  So I think he changed his mind about the sale, reported it to eBay and left him negative feedback.  Two days after that I finally get an invoice, I replyed and told him I cound not wait 10 days for him to contact me had had bought the hoses elseware. After a few exchanges told him where to shove the hoses. 

So my question is (I could not find an answer in the Ebay literature) how long should you wait for an invoice after sale?  Keep in mind in this case he was not using the eBay checkout feature as I did not have a firm shipping price.

eBay Question

Reply #1
Ive been selling on there for over a year.. Its a mess sometimes.. I always request the total when i purchase an item. saves alot of hassle.and when i sell i send an invoice at auction end or up to 48hr after wards
[SIGPIC][/SIGPIC]
1974 maverick lsx powered turbo car SOLD
1973 maverick Tijuana Taxi Tribute
1957 chevy LSX Turbo project (race car)
Owner of Joe Dirt Fabrication

 

eBay Question

Reply #2
Yeah it's amazing what people will buy on ebay...except when I'm selling stuff, then I'll get 5 people watching something and yet zero bids :bs:

Garrett H.
'94 F250 XLT- 4x4, 5 speed, 7.3 IDI Turbo Diesel, 4" intake, 4" exhaust, 5" turnout stacks, manual hubs, etc.
'87 Thunderbird Turbo Coupe
Engine, wheels, tires, etc!
Exhaust sound clip
Another clip

eBay Question

Reply #3
I think eBay's rule is 48 hours, but I'm not sure. Regardless, yu've nothing to worry about - even if he files a non-paying bidder strike against you, I think you're allowed three and those only last six months. The worst that can happen is that he can leave you a neg, but since you neg'd him first it'll look like retaliatory feedback on his part (which it obviuosly is), so nobody will take it seriously anyway.

eBay's feedback system is a joke anyway - people with horrible feedback continue to sell quite successfully, and people that deserve bad feedback don't get it because the other party is afraid of retaliatory feedback. Having sold on eBay for five years now I can even remember times when people have attempted to use feedback as an extortion tool ("send it to me for $x.xx shipped or I'll leave you a neg").

I just went through an eBay nightmare myself, amusing for the sheer nerve of the seller:

Just recently on my "buying" account I bought and paid for a lot of IC chips for $9.99. The seller was very evasive about shipping (wouldn't give me a quote until after I bought but assured me that it would be "reasonable"), then charged me $18.50 to ship a two ounce package via airmail to Canada (having bought many electronics parts from the USA I knew this package would cost $3.50 to ship). I was pissed but paid (after all, I had committed myself, and I needed the parts). Two weeks later the seller wrote me accusing me of not paying and threatened to report me to eBay. I lit off on him, going into great detail about what I thought of him and told him that after paying that much for shipping I wanted my parts and I wanted them NOW.

I told him that if I didn't have my parts within 7 days I'd be doing a PayPal chargeback. I explained that the $18.50 I paid for shipping should be more than enough to get the parts here that quickly, especially given that he hadn't even shipped them two weeks after I paid. He wrote back trying to bullshiznit me that his spam filter must have blocked the notification of my PayPal payment, but could not explain why his spam filter didn't block any of my other emails, nor could he explain why he didn't notice the extra $30 in his PayPal account. He refused to ship the item via a faster method, stating that his "helper" charged him $8 to bring the package to the post office. I asked about the extra $7, since the actual $3.50 plus $8 is only $11.50 and he charged me $18.50. He didn't reply.

Another two weeks go by and still no package so I filed the chargeback. Didn't hear anything from him, even when PayPal notified him of the chargeback. He simply provided them with a traking number. I tried the tracking number and it was for something he shipped to Ontario (1500 miles from here). Two more weeks pass (now six weeks since I paid) and PayPal finds in my favour and grants the chargeback.

Finally I heard from the nutcase. He went on about how I was legally obligated to return his IC's and threatened to call the FBI, RCMP, Postmaster General, George Bush, Osama Bin Laden and just about everybody else he could think of. I told him that I did not receive the package. He then wrote me bitching that the tracking number proved he shipped the package, and I told him that the tracking number was for an item delivered in Ontario. He then insisted that Ontario and Nova Scotia are the same thing and said that I didn't get the package because of my "Remote Canadian Location". I then reviewed his feedback (something I should have done to begin with) and saw that he had two dozen negatives (out of about 100 positives). Every single one of them was for non delivery, and his "reply" to the feedbacks, in every case, was either blaming the buyer for living in a remote location (Maine, Arizona, New Mexico, Canada, etc), or blaming his helper (and claiming that he is a disabled veteran). I promptly left him a negative feedback. Two days later, as expected, I received another nasty email, still insisting that the item he sent to Ontario was the item I bought, and demanding that I return it or face the wrath of every person of authority that he could think of. He also left me a negative feedback, blaming my non-receipt on my remote location.

At this point I told him that I was finished. I ended up finding another seller, paid him, and got the item. I got my money back from this crook, and if he had a problem he could take it up with USPS by filing an insurance claim (I said to him "Considering you charged me $18.50, you did get insurance, didn't you?" and he replied "No, that would cost extra". Imagine!!!).


I then told him that if I eventually did receive the item I would be happy to ship it back to him. For $18.50, shipping & handling (payable by cash or money order). Haven't heard back from him since.
2015 Mustang GT Premium - 5.0, 6-speed, Guard Green - too much awesome for one car

1988 5.0 Thunderbird :birdsmily: SOLD SEPT 11 2010: TC front clip/hood ♣ Body & paint completed Oct 2007 ♣ 3.55 TC rear end and front brakes ♣ TC interior ♣ CHE rear control arms (adjustable lowers) ♣ 2001 Bullitt springs ♣ Energy suspension poly busings ♣ Kenne Brown subframe connectors ♣ CWE engine mounts ♣ Thundercat sequential turn signals ♣ Explorer overhead console (temp/compass display) ♣ 2.25" off-road dual exhaust ♣ T-5 transmission swap completed Jan 2009 ♣

eBay Question

Reply #4
Quote from: Red_LX
Yeah it's amazing what people will buy on ebay...except when I'm selling stuff, then I'll get 5 people watching something and yet zero bids :bs:

Five people? I've had 45 people watching an item, and often have people write with some ridiculous lowball offer if an item doesn't sell (f'rinstance, a set of lights listed for $100 won't sell, then I get an email from someone saying somethig stupid like "I'll give you $20 shipped"). I just tell 'em that the item has been relisted, and if they want it, they are free to bid.
2015 Mustang GT Premium - 5.0, 6-speed, Guard Green - too much awesome for one car

1988 5.0 Thunderbird :birdsmily: SOLD SEPT 11 2010: TC front clip/hood ♣ Body & paint completed Oct 2007 ♣ 3.55 TC rear end and front brakes ♣ TC interior ♣ CHE rear control arms (adjustable lowers) ♣ 2001 Bullitt springs ♣ Energy suspension poly busings ♣ Kenne Brown subframe connectors ♣ CWE engine mounts ♣ Thundercat sequential turn signals ♣ Explorer overhead console (temp/compass display) ♣ 2.25" off-road dual exhaust ♣ T-5 transmission swap completed Jan 2009 ♣

eBay Question

Reply #5
Turns out the guy has yet to leave me a neg, not that I really care.  I mean someone paid me $62 USD for a 1958 Desoto air cleaner, and if they want a part that bad, I don't even think they look at the feedback.

I got screwed out of $7 once.  I paid $1 for a book (plus S&H).  When I bid the seller had 100% (#150) positive feedback.  In the two weeks after I bid, he screwed about 12 people and had his account revoked.  Sadly PayPal could not recover any funds (what ever that means) because the  closed his account. 

Another time I had a someone big on one of my items with -3 NEGATIVE feedback.  Needless to say that big was quickly cancelled.

eBay Question

Reply #6
Yeah I had someone buy a factory Ford oil cooler (the kind they used on 2.3L turbos & police Mustangs and whatnot) for $42.

Anyway, merccougar- when you list an item, you can go into your seller preferences and block bidders that have a -1 or lower feedback score, and bidders with no-pay strikes against them. I only just found this out last time I was listing some stuff.

Garrett H.
'94 F250 XLT- 4x4, 5 speed, 7.3 IDI Turbo Diesel, 4" intake, 4" exhaust, 5" turnout stacks, manual hubs, etc.
'87 Thunderbird Turbo Coupe
Engine, wheels, tires, etc!
Exhaust sound clip
Another clip

eBay Question

Reply #7
Quote from: Red_LX
Yeah I had someone buy a factory Ford oil cooler (the kind they used on 2.3L turbos & police Mustangs and whatnot) for $42.

Oh, I've got that beat hands down. When I first started selling on eBay I had a bunch of the plain white door rub strips from police Crown Vics lying around, so I decided to sell 'em off, thinking there may be a market from people who bought used PI's at auction. Generally they'd go for $9.99 per pair (starting bid) to $25 or so. This one time I had a pair on and in the last few minutes the bidding went crazy, and the ed thingshiznit $252.50! Keep in mind these were not rare musclecar parts, nor were they performance parts, they were just door trim from a late 90's Crown Vic, available at any Ford dealership for about $10 apiece. The high bidder had 0 feedback, and I never, ever expected payment for them, but within an hour of the auction ending he paid. Needless to say I was quite happy :D

'Nuther time I sold a factory center console from a 2000 GMC Jimmy. The thing ended up going for ed near $300 (about 10X what I expected to get), and the person paid promptly. Problem was they didn't give me their address. I wrote the person. No reply. I wrote eBay and PayPal to find out what I should do (I sure as hell wasn't refunding the money). No reply. I ended up hanging onto it for four months, writing every once in awhile to try to get the address. Finally the buyer wrote back - he went to Florida for the winter the day after winning and paying for the console. He had just arrived back in Michigan and received all of my emails. He gave me his address, I sent the console, and everyone was happy.

Strange things happen on eBay...
2015 Mustang GT Premium - 5.0, 6-speed, Guard Green - too much awesome for one car

1988 5.0 Thunderbird :birdsmily: SOLD SEPT 11 2010: TC front clip/hood ♣ Body & paint completed Oct 2007 ♣ 3.55 TC rear end and front brakes ♣ TC interior ♣ CHE rear control arms (adjustable lowers) ♣ 2001 Bullitt springs ♣ Energy suspension poly busings ♣ Kenne Brown subframe connectors ♣ CWE engine mounts ♣ Thundercat sequential turn signals ♣ Explorer overhead console (temp/compass display) ♣ 2.25" off-road dual exhaust ♣ T-5 transmission swap completed Jan 2009 ♣