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General => Lounge => Topic started by: Bird351 on March 10, 2005, 09:48:02 PM

Title: Even burger-flippers aren't immune to outsourcing:
Post by: Bird351 on March 10, 2005, 09:48:02 PM
http://www.forbes.com/facesinthenews/2005/03/10/0310autofacescan10.html?partner=yahoo&referrer=

Outsourcing for drive-thrus.. unbelievable.
Title: Re: Even burger-flippers aren't immune to outsourcing:
Post by: jasontbird on March 10, 2005, 11:09:43 PM
What the!!!!!!
Title: Re: Even burger-flippers aren't immune to outsourcing:
Post by: tbirdscott on March 10, 2005, 11:39:02 PM
Quote
Call center workers boasting "very strong communication skills" could aid in honing the accuracy of order-taking
How hard is it differentiate between a number two with sprite and a number five with pen 15e?!?!?! Thats insane!!! The closest I ever come to fast food is a timmys coffee every couple weeks anyway. Thats still unbelieveable!
Title: Re: Even burger-flippers aren't immune to outsourcing:
Post by: Ether947 on March 11, 2005, 12:03:05 AM
gee... just when it couldn't get any lower. first they get sued and lose... now this...
Title: Re: Even burger-flippers aren't immune to outsourcing:
Post by: TurboCoupe50 on March 11, 2005, 03:26:35 AM
Now I know what the wife was talking about when she babbled something about quitting QVC and start taking orders at McDonalds...(she was just kiddin', makes too good of money for a set on your ass job...)
Title: Re: Even burger-flippers aren't immune to outsourcing:
Post by: gunkel04 on March 11, 2005, 09:26:27 AM
I am at a disadvantage here in CA, I don't speak mexican or spanish, so most of the order takers have a hard time understanding me, what's next, outsourcing the order placers, maybe I can find a computer translator that I can install into my car.
Title: Re: Even burger-flippers aren't immune to outsourcing:
Post by: Dare on March 11, 2005, 09:30:40 AM
So,  basicly,  they are setting up Mystery shopers?  Hell,  I always had them guys when I worked at hardee's. 

We used to have them order pizzas at Pj's and rate the drivers.  but that got pretty pointless when the only place they had the pizzas delivered to was HoJo's and the Villa Motel.  So when them orders come up,  they always got good service.
Title: Re: Even burger-flippers aren't immune to outsourcing:
Post by: pro-five-oh on March 11, 2005, 11:15:25 AM
Quote from: gunkel04
I am at a disadvantage here in CA, I don't speak mexican or spanish, so most of the order takers have a hard time understanding me


Umm, Mexicans speak spanish. ;)

Good point though, I can barely understand the voice out of that speaker (ethnic background aside) and they screw up my order more often than I think is acceptable.  They are still keeping jobs in America, so I am not too upset about it.